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Marta Bicho - ISCTE-IUL (Authors)
1255 - SOCIAL ENTERPRISE LEGITIMACY SPIRAL IN A HOSTILE CONTEXT
Wednesday, June 1, 2016 - Slot 3 (16:30 - 18:00) - Langues Building - Room 304
Ana Junça-silva - ISCTE-IUL (Authors)
2148 - A COMPREHENSIVE, LONGITUDINAL AND NON-LINEAR APPROACH TO THE AET IN A CALL-CENTER CONTEXT: EXPLORING CUSTOMER BEHAVIOR, EMOTIONAL CONTAGION AND PHYSIOLOGICAL HEALTH.
Friday, June 3, 2016 - Slot 6 (09:00 - 10:30) - IAE Building - Room 406
António Caetano - ISCTE-IUL (Authors)
2148 - A COMPREHENSIVE, LONGITUDINAL AND NON-LINEAR APPROACH TO THE AET IN A CALL-CENTER CONTEXT: EXPLORING CUSTOMER BEHAVIOR, EMOTIONAL CONTAGION AND PHYSIOLOGICAL HEALTH.
Friday, June 3, 2016 - Slot 6 (09:00 - 10:30) - IAE Building - Room 406