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| Mario Schaarschmidt - UNIVERSITY OF KOBLENZ-LANDAU (Authors) |
| 1620 - DIGITIZATION OF TRADITIONAL SERVICES: AN EXPERIMENTAL STUDY OF ONLINE RESERVATION SYSTEMS USAGE IN LESS DIGITIZED SERVICES |
| Friday, June 3, 2016 - Slot 6 (09:00 - 10:30) - FSEG Building - Room 310 |